Terms

Terms and Conditions for Commercial and Business Customers

I. Scope

These terms of sale apply exclusively to entrepreneurs (§ 14 BGB), legal entities under public law, or special funds under public law within the meaning of § 310 paragraph 1 BGB. We only recognize conflicting or deviating terms and conditions of the buyer if we expressly agree to their validity in writing.
These terms and conditions are exclusively directed at commercial customers. For consumers (private individuals), our terms and conditions for consumers listed below apply.
These terms of sale also apply to all future transactions with the buyer, as far as legal transactions of a related nature are concerned.
In individual cases, individual agreements made with the buyer (including ancillary agreements, additions, and changes) always take precedence over these terms of sale. Subject to proof to the contrary, a written contract or our written confirmation is decisive for the content of such agreements.

II. Offer and Conclusion of Contract

Our offers are non-binding and without obligation.
The order placed by the buyer is considered a binding contract offer. By clicking the "Order with costs" button, the buyer submits a binding purchase offer according to § 145 BGB. We may declare acceptance of this offer either expressly (e.g., through an order confirmation) or implicitly (e.g., by delivering the products to the buyer) within two weeks.
Upon receipt of your order in our online shop, you will receive an automatically generated email confirming that we have received your order (order confirmation). This confirmation of receipt constitutes acceptance of your purchase offer and thus the conclusion of a contract.
By agreeing to these terms and conditions, the buyer consents to our fully automated system. This includes automatic confirmation emails, automatic recognition of your payments, and automatic forwarding to our logistics department.

III. Amendment of the Terms and Conditions and Data Protection Regulations

We reserve the right to adjust these terms and conditions as well as the data protection regulations at any time with effect for the future if this is necessary to implement new legal requirements, further develop our services, or make organizational adjustments.
Changes will be communicated to the customer in an appropriate manner (e.g., via email or by notice on our website). If the customer does not object within 30 days of notification, the new terms and conditions are considered accepted.
If the customer objects, we reserve the right to terminate the contractual relationship.

IV. Digital and Fully Automated Customer Communication

All customer communication takes place exclusively digitally.
Our system is fully automated, ensuring that the buyer receives fully automated information about the order status, shipping status, and all relevant processes at any time.
Individual inquiries regarding orders, delivery times, or general concerns will not be answered. Manual processing will only take place in the case of defect claims or justified complaints.

V. Transfer and Sale of Customer Data

By agreeing to these terms and conditions, the buyer consents to their company data (including contact details, order history, and customer information) being transferred to a new owner or partner in the event of a business sale or strategic partnership.
This transfer is based on Art. 6 para. 1 lit. f GDPR (legitimate interest) and Art. 6 para. 1 lit. b GDPR (contract performance). The acquirer is obliged to comply with all existing contractual conditions and data protection regulations.
The buyer has the right to object to the processing or transfer of their data at any time pursuant to Art. 21 GDPR. In this case, the continuation of the business relationship may no longer be guaranteed.
A separate notification of the sale or transfer of customer data will be provided if required by law.

VI. Delivery Time, Delivery, and Transfer of Risk

Delivery times are non-binding unless expressly guaranteed in writing. Delays due to circumstances beyond our control do not entitle the buyer to withdraw from or cancel the order.
Force majeure (Force Majeure) or other unforeseeable events, such as natural disasters, pandemics, governmental measures, transport delays, strikes, wars, or trade restrictions, release us from our delivery obligation for the duration of the disruption. In such cases, the delivery period is automatically extended by the duration of the disruption plus a reasonable start-up time.
The buyer remains obliged to accept the ordered goods. Claims for cancellation, refunds, or damages due to delivery delays caused by force majeure are excluded to the extent legally permissible.
The risk of accidental loss or deterioration of the goods passes to the buyer upon dispatch (§ 447 BGB).

VII. Prices and Payment

All prices are exclusive of statutory VAT.
Payment is made exclusively in advance.
Default interest is 8% above the respective base interest rate p.a.

VIII. Retention of Title

The goods remain our property until full payment has been made.
The buyer is entitled to resell the reserved goods in the normal course of business.

IX. Warranty and Defect Notification

Liability under § 447 BGB transfers to the buyer as soon as we hand over the order to the transport company.
Returns or exchanges are excluded unless a demonstrable defect is present.

X. Choice of Law and Jurisdiction

This contract is subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of performance and exclusive jurisdiction is Bremen.

Terms and Conditions for private consumers

I. Scope

1. These terms and conditions of sale apply exclusively to consumers who have reached the age of 18. We only recognize the purchaser's conditions that conflict with or deviate from our terms and conditions of sale if we expressly agree to their validity in writing.
2. These terms and conditions only apply to consumers (private individuals).
3. These terms and conditions of sale also apply to all future transactions with the customer, as long as they involve legal transactions of a related nature.
4. Individual agreements made with the buyer in individual cases (including additional agreements, additions and changes) always take precedence over these terms and conditions of sale. Subject to proof to the contrary, a written contract or our written confirmation is decisive for the content of such agreements.

II. Offer and conclusion of contract

1. Our offers are subject to change and non-binding.
2. The order placed by the customer is considered a binding contract offer. By clicking the “order for a fee” button, you are making a binding purchase offer in accordance with Section 145 of the German Civil Code (BGB). Acceptance of these offers can be declared by us either expressly (e.g. through an order confirmation) or implicitly (e.g. by delivering the products to the customer) within two weeks.
3. After we receive your order in our online shop, you will receive an automatically generated email confirming that we have received your order (order confirmation). This confirmation of receipt represents an acceptance of your purchase offer and thus a conclusion of the contract.
4. By agreeing to these Terms and Conditions, you agree to our fully automated system. This includes automatic confirmation emails, automatic recognition of your payments and automatic forwarding to our logistics department. Therefore, we are unable to consider transfer receipts or prioritization requests from you. We therefore ask you to completely refrain from sending such evidence.

III. Right of withdrawal

If you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), i.e. a natural person who concludes a legal transaction for a purpose that cannot be attributed to your commercial or independent professional activity, you are entitled to a right of withdrawal regarding the conditions, deadlines and the procedure We will inform you separately about the exercise, the legal consequences and further details in our cancellation policy. You will also find the sample cancellation form there.

IV. Documents provided

All documents provided to the customer in connection with the placing of the order - including in electronic form - such as: B. Calculations, drawings, etc., we reserve ownership and copyright. These documents may not be made accessible to third parties unless we give the customer our express written consent to do so. If we do not accept the purchaser's offer within the period specified in Section II, these documents must be returned to us immediately.

V. Delivery time, delivery, transfer of risk upon dispatch and delay in acceptance

1. The start of the delivery time specified by us requires the timely and proper fulfillment of the customer's obligations. Specifically, this means that the order will only be shipped after receipt of payment for the entire gross total amount. The objection of non-fulfillment of the contract remains reserved.
2. If the purchaser defaults on acceptance or culpably violates other obligations to cooperate, we are entitled to demand compensation for any damage we incur, including any additional expenses. Further claims remain reserved. If the above conditions are met, the risk of accidental loss or accidental deterioration of the purchased item passes to the purchaser at the point in time at which the purchaser defaults on acceptance or debtor.
3. In the event of a delay in delivery not caused intentionally or through gross negligence on our part, we are liable for a flat-rate compensation for delay of 3% of the delivery value for each completed week of delay, but a maximum of no more than 15% of the delivery value.
4. Further legal claims and rights of the purchaser due to a delay in delivery remain unaffected.
5. If the goods are sent to the customer at the customer's request, the risk of accidental loss or accidental deterioration of the goods passes to the customer upon dispatch to the customer, at the latest when they leave the factory/warehouse. This applies regardless of whether the goods are shipped from the place of performance or who bears the freight costs.

VI. Prices and payment

1. Unless otherwise agreed in writing, the prices listed in the online shop at the time the contract is concluded apply from the place of performance plus VAT at the applicable rate.
2. Payment of the purchase price must be made exclusively through online payment options or immediately by bank transfer in advance.
3. The customer receives the invoice immediately after receipt and manual verification of the order.

VII. Retention of title

1. We reserve ownership of the delivered item until all claims arising from the delivery contract have been paid in full. This also applies to all future deliveries, even if we do not always expressly refer to this. We are entitled to demand the return of the purchased item if the purchaser behaves in breach of contract.

VIII. Warranty and notice of defects as well as recourse/manufacturer recourse

1. You are entitled to the statutory warranty rights for defects.

IV. Choice of law, place of jurisdiction and place of performance

1. This contract and the entire legal relationship between the parties are subject to the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
2. Place of performance and exclusive place of jurisdiction and for all disputes arising from this contract is our place of business, unless otherwise stated in the order confirmation.
3. All agreements made between the parties for the purpose of executing this contract are set out in writing in this contract.
4. If a provision of these General Terms and Conditions is or becomes wholly or partially ineffective or void, the remaining provisions remain in effect unchanged. The contractual partners undertake to replace the ineffective, void or missing provision with an effective provision with the content that comes closest to the desired economic success and the original intention of the ineffective provision.

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Terms